State Farm® Insurance Agent Juliana Velez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mohammad
April 10, 2026
5
out of
5
rating by Mohammad
"For the past two years I have had my car insurance with State Farm through agents Juliana Velez and Ale Diaz. They have handled everything for me Several times I reached out to them for both my auto and home insurance and they consistently provided great prices and excellent coverage. They are very responsive, friendly, and knowledgeable whenever I call or email. Overall they are highly professional. ⭐️⭐️⭐️⭐️⭐️"
Kimberly Wood
April 9, 2026
5
out of
5
rating by Kimberly Wood
"It was my pleasure to hire State Farm as my insurance carrier. Araceli was awesome to work with. She was through and efficient. Thank you again!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Juliana Velez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Farmers Branch ."
Zacarias Matias
April 2, 2026
5
out of
5
rating by Zacarias Matias
"La atención muy bueno muy amables recomendable 👍👍"
We responded:
"Thank you so much for the 5-stars, Zacarias! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Ana Urdaneta
March 31, 2026
5
out of
5
rating by Ana Urdaneta
"Excelente atención y servicio. La Asesora es increíble profesional y amable."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Farmers Branch to know that you had such a wonderful experience with us here on State Farm Agent Juliana Velez’s Team."
Samuel Melgar
March 30, 2026
5
out of
5
rating by Samuel Melgar
"Juliana Velez and her team always provide an outstanding experience. I have all of my insurance products through their State Farm agency, and the service has been consistently excellent. Whenever I reach out with questions or concerns, they get back to me quickly and always provide the right solutions. I also want to specifically mention that Lisette was the representative who helped me; she was always on top of things and made the entire process seamless. I highly recommend them!"
We responded:
"Samuel, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Cheryl Dorsey
March 30, 2026
5
out of
5
rating by Cheryl Dorsey
"⭐️⭐️ ⭐️ ⭐️ ⭐️ Wonderful 5-star experience with the Juliana Velez insurance agency of State Farm…from start to finish! The auto insurance quotes I received surprisingly beat the competition by a long shot! Ms. Araceli, the Account Manager who helped me, provided outstanding customer service. She was kind, patient, and extremely knowledgeable…and I never felt rushed or pressured at any point. She made sure I fully understood my options, and provided exactly what I needed for my coverage. I truly appreciate her professionalism and friendly service-minded approach. I highly recommend Ms. Araceli and this State Farm agency! 💯"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Anwesh Ammula
March 10, 2026
5
out of
5
rating by Anwesh Ammula
"nice to talk with and has lot of patience while discussing about the policy"
We responded:
"Anwesh, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Juliana Velez’s Team!"
Wilenny Rojas Ramirez
February 26, 2026
5
out of
5
rating by Wilenny Rojas Ramirez
"Muy buena atención los recomiendo"
We responded:
"Thank you for your kind review of State Farm Agent Juliana Velez’s Team. We appreciate it!"
Saketh N
February 23, 2026
5
out of
5
rating by Saketh N
"They are very quick. Great service."
We responded:
"Thank you so much for the 5-stars, Saketh! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Juliana Velez’s Team anytime."
nelson pineda
February 16, 2026
5
out of
5
rating by nelson pineda
"Excelente servicio."
We responded:
"Wow, thank you for the 5-star review, nelson! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Leonardo Zelaya
February 12, 2026
5
out of
5
rating by Leonardo Zelaya
"Me atendieron muy bien"
We responded:
"Leonardo, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Carlos Lozano
February 9, 2026
5
out of
5
rating by Carlos Lozano
"⭐️⭐️⭐️⭐️⭐️ Excellent service! Juliana Vélez Agency provided great customer service and competitive pricing. Lisseth helped me with my policy and was professional, responsive, and very helpful. The process was smooth and stress-free. Highly recommended!"
We responded:
"Thanks so much for the fantastic rating, Carlos! We are so glad you had a positive experience with us here on State Farm Agent Juliana Velez’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jennifer Kenner
February 2, 2026
5
out of
5
rating by Jennifer Kenner
"Araceli was so nice and patient with me. She is top notch and I really enjoyed working with another professional woman."
We responded:
"Jennifer, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Juliana Velez’s Team here in our Farmers Branch office. "
Darryl Moore
January 29, 2026
5
out of
5
rating by Darryl Moore
"Great service"
We responded:
"Thank you for the fantastic review, Darryl! We are always here to help with your insurance needs here in Farmers Branch . "
Selene Aguinaga
January 28, 2026
5
out of
5
rating by Selene Aguinaga
"Excelente servicio. Mi agente de seguros es súper rápida, eficiente y siempre muy amable. Tengo más de 12 años trabajando con ella y estoy muy contenta. Manejo con ella todas mis pólizas de seguro: auto, negocio, casa y vida. Siempre me brinda confianza y tranquilidad. La recomiendo totalmente."
We responded:
"Wow, thank you for the 5-star review, Selene! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Selene, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Juliana Velez’s Team is just a call or email away! "
Tashia Johnson
January 27, 2026
5
out of
5
rating by Tashia Johnson
"I went online to get basic information and was pleasantly surprised how fast I was in contact with a person. Araceli Cantu was so informative and helpful. She answered all my questions and found me the best deal. I just made the switch because of her and how helpful she was."
We responded:
"Tashia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Juliana Velez’s Team here in our Farmers Branch office. "
Loren
January 22, 2026
5
out of
5
rating by Loren
"Honestamente, la atención y el acompañamiento fueron excelentes. Destaco el profesionalismo y la forma tan clara en que brindan la información, siempre de manera entendible y en nuestro idioma. Sobre todo, valoro poder encontrar personas empáticas que realmente comprendan tu necesidad. Gracias a Lisett por su apoyo y por ayudarme a encontrar una mejor cobertura a un buen precio."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Juliana Velez’s Team. "
Don Libby
January 21, 2026
5
out of
5
rating by Don Libby
"The Customer Service rep,Lisseth, What’s fantastic! Polite, professional, nature I have all the answers to my questions."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Juliana Velez’s Team. "
David Willox
January 15, 2026
5
out of
5
rating by David Willox
"I couldn't be more thankful for the support from Mayelly today when a city truck tire blowout tore a gaping hole through our fence with the force of an explosive and after meeting with city supervisors, I was unsure on how to proceed. She was understanding and thoughtfully advised me on best steps to protect my interests and ensure the repairs are handled properly! Thank you and great job Mayelly!"
We responded:
"Wow, thank you for the 5-star review, David! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! David, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Juliana Velez’s Team is just a call or email away! "
Mollie Henderson
January 13, 2026
4
out of
5
rating by Mollie Henderson
"Ally the customer service rep was professional and patient explaining the new system and handling my autos' renewals and home property renewal. However, the online system is challenging to use for this post graduate customer who has had SFarm insurance for more than 25 years (home, cars, etc.). It took me 8 hours to do the online work to renew my policies, + several phone calls for help and several glitches with online document access, etc. I hope the system works better soon. I'm sure the employees would agree."
We responded:
"Thank you for your wonderful 4-star rating. We are delighted to hear that you were satisfied with your interaction with us here on State Farm Agent Juliana Velez’s Team. Should you have any recommendations or suggestions for how we can enhance the insurance experience further, we would appreciate your input. "
Liliana Tacanga
January 8, 2026
5
out of
5
rating by Liliana Tacanga
"Muy buena atención al cliente ,satisfecha con cualquier duda o pregunta … Gracias"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Juliana Velez, agente de State Farm, aquí en Farmers Branch. "
Leticia Guerrero
January 8, 2026
5
out of
5
rating by Leticia Guerrero
"Fast. Excelente Thank you"
We responded:
"Thank you for your fantastic review! We're glad to hear you found our service fast and excellent. Your feedback is greatly appreciated, and we look forward to serving you again soon!"
Amparo Aldana
January 6, 2026
5
out of
5
rating by Amparo Aldana
"Muy bien a experiencia con esta agencia , resuelven cualquier problema el mismo dia"
We responded:
"Amparo, es fantástico escuchar que ha tenido una muy buena experiencia con nuestra agencia y que hemos podido atender sus preocupaciones de manera pronta. Gracias por su retroalimentación, y estamos aquí para seguir apoyándole siempre que nos necesite. -Juliana"
sameer ursani
December 29, 2025
5
out of
5
rating by sameer ursani
"Araceli Cantu helped me so much get me the exact auto coverage I needed for the best price. I really appreciate all her hard work."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Araceli Cantu was able to help you find the perfect auto coverage at the best price. We appreciate your trust and are always here to assist you with any future needs!"
Farrah Kelly
December 6, 2025
5
out of
5
rating by Farrah Kelly
"Thank you for your assistance I truly appreciate you! You made the process fast and easy your customer service and patience was outstanding 10/10 I DO RECOMMEND"