State Farm® Insurance Agent Juliana Velez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carlos Lozano
February 9, 2026
5
out of
5
rating by Carlos Lozano
"⭐️⭐️⭐️⭐️⭐️ Excellent service! Juliana Vélez Agency provided great customer service and competitive pricing. Lisseth helped me with my policy and was professional, responsive, and very helpful. The process was smooth and stress-free. Highly recommended!"
Jennifer Kenner
February 2, 2026
5
out of
5
rating by Jennifer Kenner
"Araceli was so nice and patient with me. She is top notch and I really enjoyed working with another professional woman."
We responded:
"Jennifer, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Juliana Velez’s Team here in our Farmers Branch office. "
Darryl Moore
January 29, 2026
5
out of
5
rating by Darryl Moore
"Great service"
We responded:
"Thank you for the fantastic review, Darryl! We are always here to help with your insurance needs here in Farmers Branch . "
Selene Aguinaga
January 28, 2026
5
out of
5
rating by Selene Aguinaga
"Excelente servicio. Mi agente de seguros es súper rápida, eficiente y siempre muy amable. Tengo más de 12 años trabajando con ella y estoy muy contenta. Manejo con ella todas mis pólizas de seguro: auto, negocio, casa y vida. Siempre me brinda confianza y tranquilidad. La recomiendo totalmente."
We responded:
"Wow, thank you for the 5-star review, Selene! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Selene, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Juliana Velez’s Team is just a call or email away! "
Tashia Johnson
January 27, 2026
5
out of
5
rating by Tashia Johnson
"I went online to get basic information and was pleasantly surprised how fast I was in contact with a person. Araceli Cantu was so informative and helpful. She answered all my questions and found me the best deal. I just made the switch because of her and how helpful she was."
We responded:
"Tashia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Juliana Velez’s Team here in our Farmers Branch office. "
Loren
January 22, 2026
5
out of
5
rating by Loren
"Honestamente, la atención y el acompañamiento fueron excelentes. Destaco el profesionalismo y la forma tan clara en que brindan la información, siempre de manera entendible y en nuestro idioma. Sobre todo, valoro poder encontrar personas empáticas que realmente comprendan tu necesidad. Gracias a Lisett por su apoyo y por ayudarme a encontrar una mejor cobertura a un buen precio."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Juliana Velez’s Team. "
Don Libby
January 21, 2026
5
out of
5
rating by Don Libby
"The Customer Service rep,Lisseth, What’s fantastic! Polite, professional, nature I have all the answers to my questions."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Juliana Velez’s Team. "
David Willox
January 15, 2026
5
out of
5
rating by David Willox
"I couldn't be more thankful for the support from Mayelly today when a city truck tire blowout tore a gaping hole through our fence with the force of an explosive and after meeting with city supervisors, I was unsure on how to proceed. She was understanding and thoughtfully advised me on best steps to protect my interests and ensure the repairs are handled properly! Thank you and great job Mayelly!"
We responded:
"Wow, thank you for the 5-star review, David! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! David, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Juliana Velez’s Team is just a call or email away! "
Mollie Henderson
January 13, 2026
4
out of
5
rating by Mollie Henderson
"Ally the customer service rep was professional and patient explaining the new system and handling my autos' renewals and home property renewal. However, the online system is challenging to use for this post graduate customer who has had SFarm insurance for more than 25 years (home, cars, etc.). It took me 8 hours to do the online work to renew my policies, + several phone calls for help and several glitches with online document access, etc. I hope the system works better soon. I'm sure the employees would agree."
We responded:
"Thank you for your wonderful 4-star rating. We are delighted to hear that you were satisfied with your interaction with us here on State Farm Agent Juliana Velez’s Team. Should you have any recommendations or suggestions for how we can enhance the insurance experience further, we would appreciate your input. "
Liliana Tacanga
January 8, 2026
5
out of
5
rating by Liliana Tacanga
"Muy buena atención al cliente ,satisfecha con cualquier duda o pregunta … Gracias"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Juliana Velez, agente de State Farm, aquí en Farmers Branch. "
Leticia Guerrero
January 8, 2026
5
out of
5
rating by Leticia Guerrero
"Fast. Excelente Thank you"
We responded:
"Thank you for your fantastic review! We're glad to hear you found our service fast and excellent. Your feedback is greatly appreciated, and we look forward to serving you again soon!"
Amparo Aldana
January 6, 2026
5
out of
5
rating by Amparo Aldana
"Muy bien a experiencia con esta agencia , resuelven cualquier problema el mismo dia"
We responded:
"Amparo, es fantástico escuchar que ha tenido una muy buena experiencia con nuestra agencia y que hemos podido atender sus preocupaciones de manera pronta. Gracias por su retroalimentación, y estamos aquí para seguir apoyándole siempre que nos necesite. -Juliana"
sameer ursani
December 29, 2025
5
out of
5
rating by sameer ursani
"Araceli Cantu helped me so much get me the exact auto coverage I needed for the best price. I really appreciate all her hard work."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Araceli Cantu was able to help you find the perfect auto coverage at the best price. We appreciate your trust and are always here to assist you with any future needs!"
Farrah Kelly
December 6, 2025
5
out of
5
rating by Farrah Kelly
"Thank you for your assistance I truly appreciate you! You made the process fast and easy your customer service and patience was outstanding 10/10 I DO RECOMMEND"
Jamie Johnson
December 5, 2025
5
out of
5
rating by Jamie Johnson
"Friendly, competent, and fast service. Thank you."
Marco Monroy
November 18, 2025
5
out of
5
rating by Marco Monroy
"I am completely satisfied with the service provided by Corrine State Farm. Every time I call, my concerns are handled quickly and efficiently. Special thanks to Ms. Aracelis, Diego, and Eduardo — they are a fantastic and very professional team. They also speak Spanish, which makes the whole experience even more comfortable for me."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that we made the process fast and easy for you. Your kind words about our customer service and patience mean a lot to us. We truly appreciate your recommendation!"
Carlos Perez
November 13, 2025
5
out of
5
rating by Carlos Perez
"Excelente atención la de la srta. Liseth. Todo impecable. Como buen vecino state farm."
We responded:
"Muchas gracias por tus amables palabras. Nos alegra saber que la atención de la Srta. Liseth fue excelente y que todo estuvo impecable. ¡Estamos orgullosos de ser un buen vecino State Farm y siempre aquí para ayudarte!"
Sampurna Karki
October 27, 2025
5
out of
5
rating by Sampurna Karki
"She was really helpful and considerate"
Jazmin Cruz
October 27, 2025
5
out of
5
rating by Jazmin Cruz
"Increíble experiencia. Me ayudaron a encontrar la mejor cobertura al mejor precio. Se nota que realmente se preocupan por sus clientes."
We responded:
"Muchas gracias, Jazmín, por compartir tu increíble experiencia. Nos alegra mucho saber que pudimos ayudarte a encontrar la mejor cobertura al mejor precio. Para nosotros, lo más importante es cuidar y apoyar a nuestros clientes. ¡Estamos siempre aquí para lo que necesites!"
Adriana Verónica Reséndez Vázquez
October 27, 2025
5
out of
5
rating by Adriana Verónica Reséndez Vázquez
"Excelente servicio en State Farm Agencia de Juliana. Me asesoraron con transparencia, explicaron cada cobertura y encontré justo lo que necesitaba. Muy recomendado"
ANA GABRIELA RIOS OROZCO
October 20, 2025
5
out of
5
rating by ANA GABRIELA RIOS OROZCO
"Excelente servicio y atención personalizada. Juliana y su equipo siempre están dispuestos a ayudar y explican todo con mucha paciencia. ¡Muy recomendada!"
We responded:
"Muchas gracias, Adriana Verónica, por tu excelente reseña. Nos alegra saber que en la Agencia de Juliana recibiste un servicio transparente y una asesoría clara que te ayudó a encontrar justo lo que necesitabas. Agradecemos tu recomendación y estamos aquí para apoyarte siempre que lo requieras. ¡Gracias por confiar en State Farm!"
Alejandro López Vázquez
October 20, 2025
5
out of
5
rating by Alejandro López Vázquez
"Recomiendo 100%. Servicio rápido, confiable y con un trato humano. Juliana Vélez y su agencia son lo mejor en seguros."
We responded:
"Muchas gracias, Alejandro, por tu recomendación y tus amables palabras. Nos alegra saber que recibiste un servicio rápido, confiable y con un trato humano. Juliana Vélez y todo el equipo estamos comprometidos en brindarte siempre lo mejor. ¡Gracias por confiar en nosotros!"
Liz Samanta Quiñones Monsivais
October 13, 2025
5
out of
5
rating by Liz Samanta Quiñones Monsivais
"Fantastic team! Everyone at the State Farm Juliana Velez Agency is friendly, helpful, and knowledgeable"
We responded:
"Thank you so much for your wonderful review! Your recommendation means a lot to us!"
Sisley Yurith Alejandro Hernández
October 13, 2025
5
out of
5
rating by Sisley Yurith Alejandro Hernández
"Excellent service! The State Farm Juliana Velez Agency is always professional, kind, and quick to help. Highly recommend!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that the State Farm Juliana Velez Agency provided you with professional, kind, and prompt service. Your recommendation means a lot to us!"
Santa
October 10, 2025
5
out of
5
rating by Santa
"Always there when needed. Good information. Great Coverage when needed. Good Benefits."
We responded:
"Thank you for your positive feedback! We're glad to hear that you find our support reliable and the coverage and benefits valuable. We're always here whenever you need us!"