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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Parra

September 16, 2026

5  out of  5
rating by Aaron Parra
"Excellent service We are always treated very well and respectfully, and I am very happy with the service Karla provides."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Juliana Velez’s team. "
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Emelia

September 16, 2026

5  out of  5
rating by Emelia
"Gracias por siempre responder a mis preguntas muy contenta con ustedes"
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Veronica Sosa

September 16, 2026

5  out of  5
rating by Veronica Sosa
"Excelente, trato."
We responded:
"¡Hola! 🌟 ¡Muchísimas gracias por tu comentario! Nos alegra saber que tuviste una experiencia excelente con nuestro trato. 😊✨ Siempre estamos aquí para ayudarte. ¡Esperamos verte de nuevo pronto! 🎉❤️"
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yusel gras turruelles

September 15, 2026

5  out of  5
rating by yusel gras turruelles
"Muy buena atencion, con profesionalidad usando un lenguaje claro , los recomiendo"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Daniel Cortes

September 15, 2026

5  out of  5
rating by Daniel Cortes
"Araceli is the best...
Explained the whole insurance process and was quick and easy.. Took her time to explain to me all the options for the coverages and price estimate. She always stayed in contact with me and made time for me for when I was ready to get insured under State Farm. Thank You Araceli!
10/10! ✅️"
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Susan Hernandez

September 14, 2026

5  out of  5
rating by Susan Hernandez
"Excelente servicio, La atención al cliente súper amables te responden todas tus dudas . Con respecto a tus pólizas de carro y casa."
We responded:
"Thank you for your preference, if you need to know more about our products you can call us at 972-661-2222 or visit www.julianainsurance.com"
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Andres Arreaza

September 14, 2026

5  out of  5
rating by Andres Arreaza
"excellent service to customer and i had no problems with the call perfect worker!"
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Steve Cross

September 12, 2026

5  out of  5
rating by Steve Cross
"This agency has been very helpful. My agent is Lisseth. She was knowledgeable and was able to get policies that fit our requirements. I highly recommend this agency."
We responded:
"Thank you for the 5-star review, Steve! We’re proud to serve the Farmers Branch community and truly appreciate your support. "
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Lynn Rangel (Vicki)

September 11, 2026

5  out of  5
rating by Lynn Rangel (Vicki)
"I’ve had a great experience with Juliana and Aracely at State Farm. They are always very friendly, helpful, and easy to talk to. I really appreciate their great customer service and would definitely recommend them!"
We responded:
"Hi Lynn, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Farmers Branch.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Juliana Velez "
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Lucy Bastardo

September 11, 2026

5  out of  5
rating by Lucy Bastardo
"Excelente atención y solución a cualquier situación y dudas sobre las pólizas"
We responded:
"¡Muchas gracias por tu comentario! 🌟 Nos alegra saber que recibiste una excelente atención y que pudimos ayudarte con tus dudas sobre las pólizas. 😊 Siempre estamos aquí para brindarte el mejor servicio. ¡Esperamos verte pronto! 💼✨"
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Carmen P

September 11, 2026

5  out of  5
rating by Carmen P
"Had an amazing experience with Juliana. Her customer service is outstanding. Will continue my service State Farm. Keep up the great job!"
We responded:
"Thank you so much for your wonderful feedback of us here at Juliana Velez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Juliana Velez’s Insurance Team "
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jsumme03

September 11, 2026

5  out of  5
rating by jsumme03
"Excellent service, from representative Karla L. Vazquez!"
We responded:
"jsumme03, thank you for the amazing review! Our Farmers Branch insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Juliana Velez, your State Farm Agent "
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Fast Local Locksmith

September 2, 2026

5  out of  5
rating by Fast Local Locksmith
"Excellent service I really recommend"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Kiran Khatri

August 29, 2026

5  out of  5
rating by Kiran Khatri
"Araceli from Juliana Valez has been very helpful throughout the years for my vehicle insurance. She has helped with multiple changes and has always been patient and attentive with all of my requests! Appreciate the human touch especially when it comes to insurance related matters. Thank you!"
We responded:
"Thanks so much for the fantastic rating, Kiran! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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JANET NUNEZ

August 28, 2026

5  out of  5
rating by JANET NUNEZ
"I submitted a quote for insurance for me and my new teen driver the company I was with was charging me over $450 a month. Araceli sent me a text with a quote right away. It was way lower than any other quotes I had received from other insurances. I called her she was very professional and I explained what the situation was. She was thorough and explained how our new policy would work. She looked to help me get any discounts I could to make my premiums lower as we know teen drivers insurance is alot of money. She was extremely helpful and very personable. I wish we had more representatives like her to make stressful situations like these be so much easier and less of a headache. Super grateful to her."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Farmers Branch to know you had such a great experience with us. "
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Alexandra Duran

August 27, 2026

5  out of  5
rating by Alexandra Duran
"La amabilidad,la paciencia y el profesionalismo que tuvo Lissette Romero fue extraordinaria, me ayudó a buscar el precio más cómodo para mi, me sentí muy bien en la oficina, gracias también a Eduardo Manzano y Juliana Vélez muy amables conmigo, siempre con una sonrisa. Muy profesionales.
Recomendado 💯%

Gracias 🙏"
We responded:
"¡Muchísimas gracias por tus lindas palabras! 😊 Nos alegra saber que Lissette, Eduardo y Juliana te brindaron un trato amable, paciente y profesional. ¡Es un placer para nosotros ayudarte a encontrar la mejor opción para ti! 🙌 Siempre con una sonrisa para ti. ¡Gracias por recomendarnos al 💯%! 🌟🙏"
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Devan George

August 17, 2026

5  out of  5
rating by Devan George
"Araceli was lovely to speak to on the phone, made the process super easy and was very helpful!"
We responded:
"Hi Devan, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Farmers Branch.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Juliana Velez "
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Leticia Candido

August 17, 2026

5  out of  5
rating by Leticia Candido
"Love the staff at StateFarm!! They are so helpful and friendly!! Anything you need they move fast to help you!! I really appreciate them so much!! Gave me great rates on my car and renters policy!!"
We responded:
"Thanks so much for the amazing review, Leticia! We really appreciate your support here in Farmers Branch. Just reach out anytime if you need us - we’re here for you. "
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Razvan Raicu

August 12, 2026

5  out of  5
rating by Razvan Raicu
"I truly enjoyed working with the Juliana Velez State Farm Insurance agency. We contacted them about getting quotes for our Home and Auto insurance policies and ended up going with them for both. The staff is l friendly and helpful and have great communication skills.
It was a very good overall experience and we are very happy to have them as our new insurance agency."
We responded:
"Thank you so much for your kind review, Razvan!  If you need insurance assistance, we are just an email or call away! - Juliana Velez, your State Farm Agent   "
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Jovany Alvarado

August 10, 2026

5  out of  5
rating by Jovany Alvarado
"Really nice people they answered all your questions and they help you a lot to have a lower price on your cars"
We responded:
"Jovany, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Farmers Branch insurance team is always here and happy to help. "
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Doug Sivyer

August 10, 2026

5  out of  5
rating by Doug Sivyer
"My agent was friendly, professional and handled all my needs with efficiency. State Farm gave me the best rate. I left progressive after several years beacuse they raised my rate by 40.00 per month even though I have accident and ticket free record for many years."
We responded:
"Doug, thank you for the amazing review! Our Farmers Branch insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Juliana Velez, your State Farm Agent "
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Gerald Echard

August 5, 2026

5  out of  5
rating by Gerald Echard
"Changed to State farm and worked directly With Araceli Cantu.
She was nice, responsive and had the had the answers along with great rates. I found a new home."
We responded:
"Gerald, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Farmers Branch. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Juliana Velez and Team "
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Jennifer Nelms

August 5, 2026

5  out of  5
rating by Jennifer Nelms
"I love State Farm because they are reliable and fair. They keep you up to date with all changes so you are not blindsided. What I love most is you can count on them to do what they say they will do. I was so thankful to hear that my car insurance was going down and that I’m receiving a refund.
That’s always nice to hear in this economy."
We responded:
"Thank you so much for the 5-star rating! We appreciate your support and hope to continue exceeding your expectations. If there's anything we can do for you, please don't hesitate to reach out!"
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Bari Dolor

July 31, 2026

5  out of  5
rating by Bari Dolor
"Liz did really great on assisting me with an insurance policy. She is very knowledgeable"
We responded:
"Bari, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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C. A.

July 28, 2026

5  out of  5
rating by C. A.
"The best costumer service experience I’ve ever had when purchasing car insurance. Lisseth was The Best! Love State Farm!"
We responded:
"C., it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Juliana Velez and Team "