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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anna Luna

Anna Luna

November 3, 2026

5  out of  5
rating by Anna Luna
"Me gustó mucho el servicio que me dio Eduardo es una persona muy profesional"
We responded:
"Anna Luna
¡Muchas gracias por tu reseña! Nos alegra saber que Eduardo te brindó un servicio excepcional. Valoramos mucho tu confianza en nosotros y estamos aquí para ayudarte con cualquier cosa que necesites. – Juliana
"
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Irma Yruegas

November 3, 2026

5  out of  5
rating by Irma Yruegas
"Wonderfull"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Dominique Bazile

November 2, 2026

5  out of  5
rating by Dominique Bazile
"Araceli was very nice & patient with me! I really appreciate her! Thank you guys so much! Juliana and Diego are great as well!!! Been a member since I was 16 years old."
We responded:
"Thanks Anel, we are here to help you! thank you for choosing State Farm Juliana Velez Agency."
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Claudia G

November 2, 2026

5  out of  5
rating by Claudia G
"If you’re looking for great car or renters insurance, I highly recommend State Farm! Araceli went above and beyond to make sure I received the best coverage for my needs. Her customer service was amazing, and she made the whole process easy. Thank you once again, Araceli, for all your help! You’re the best! ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much for your wonderful feedback of us here at Juliana Velez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Juliana Velez’s Insurance Team "
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Douglas Herrera

November 2, 2026

5  out of  5
rating by Douglas Herrera
"Excelente servicio muy buen trato lo recomiendo esta agencia es la major y pregunte por Karla excelente servicio 100%recomendado"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Ana Karina Cede o Ortega

November 2, 2026

5  out of  5
rating by Ana Karina Cede o Ortega
"¡Excelente servicio en Juliana Velez State Farm Agency! Todo el equipo es muy amable, profesional y siempre está dispuesto a ayudar. Me explicaron mis coberturas de manera clara y me ayudaron a encontrar la mejor opción para mis necesidades. ¡100% recomendados!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Yensy perez

October 30, 2026

5  out of  5
rating by Yensy perez
"Todos muy amables excelente servicio"
We responded:
"Thanks! We are pleased to help you and do business together, if you have questions you can call us at 972-661-2222"
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Cecilia Banda

October 30, 2026

5  out of  5
rating by Cecilia Banda
"We’ve been with our insurance agent for years, and we couldn’t be happier! They’ve always been there for us, treating us like family and making sure our vehicles are taken care of. We truly appreciate their kindness and dedication. We wouldn’t go anywhere else and highly recommend them!"
We responded:
"Cecilia, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Juliana Velez and Team "
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Dannier Blanco

October 28, 2026

5  out of  5
rating by Dannier Blanco
"Muy satisfecho con el trato y la atención"
We responded:
"Dannier, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Anthony Dominguez Acosta

October 28, 2026

5  out of  5
rating by Anthony Dominguez Acosta
"Muy amables y ofrecen un servicio rápido y eficiente."
We responded:
"Hi Anthony, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Farmers Branch.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Juliana Velez "
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Leyi Meza

October 28, 2026

5  out of  5
rating by Leyi Meza
"Excelente servicio y atención"
We responded:
"Wow, thank you for the 5-star review, Leyi! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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luis eduardo perez vazquez

October 26, 2026

5  out of  5
rating by luis eduardo perez vazquez
"¡Excelente atención y servicio! Me explicaron claramente mis coberturas, resolvieron mis dudas y me ayudaron a encontrar la mejor opción de seguro. ¡Muy profesionales y amables! 100% recomendados."
We responded:
"Thank you so much for the 5-star rating, luis! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Juliana Velez "
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Juan Fernández Pernia

October 23, 2026

5  out of  5
rating by Juan Fernández Pernia
"Muy buena atención y servicio"
We responded:
"Juan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Deborah Perez

October 19, 2026

5  out of  5
rating by Deborah Perez
"¡Excelente servicio y atención! Personal muy amable, profesional y siempre dispuesto a ayudar. ¡100% recomendado!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Juliana Velez’s team. "
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Lucio Salas

October 14, 2026

5  out of  5
rating by Lucio Salas
"They help you get the best rate for your vehicles and house insurance. So, you won't be paying too much per month. The staff is very friendly, helpful and cooperative to your needs. Overall, I recommend them for your insurance needs."
We responded:
"Wow, thank you for the 5-star review, Lucio! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of rocio martinez

rocio martinez

October 12, 2026

5  out of  5
rating by rocio martinez
"Tuve una excelente experiencia con Juliana Velez State Farm Agency. Durante el tiempo que estuve asegurada con ellos, siempre recibí un trato amable, profesional y una atención excepcional.
Lamentablemente, por motivos personales tuve que cambiar de compañía de seguros, pero me voy muy agradecida por todo el apoyo y servicio que me brindaron.
Sin duda, los recomiendo al 100%. ¡Muchas gracias a todo el equipo por hacerme sentir siempre bien atendida!"
We responded:
"Wow, thank you for the 5-star review, rocio! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Juan Fernando

Juan Fernando

October 9, 2026

5  out of  5
rating by Juan Fernando
"Gracias, Karla muy buena atención"
We responded:
"Aprecio tu reseña de cinco estrellas, Juan! Gracias por tus amables palabras sobre Araceli. Espero volver a verte pronto en mi oficina.-Juliana"
Profile photo of maria lilia Tanasi

maria lilia Tanasi

October 8, 2026

5  out of  5
rating by maria lilia Tanasi
"Excelente Servicio de Karla Rocha, me ayudó a obtener my ID cards"
We responded:
"Thanks so much for the fantastic rating, maria! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Cupcake “Pie”

October 7, 2026

5  out of  5
rating by Cupcake “Pie”
"Excelente servicio"
We responded:
"Thank you so much for the 5 stars, Cupcake! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of MARIA PINO

MARIA PINO

October 7, 2026

5  out of  5
rating by MARIA PINO
"Bedieron, el mejor trato amables profesionales y una buena cobertura para mi auto son los mejores."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Jeremiah Alvarez

October 5, 2026

5  out of  5
rating by Jeremiah Alvarez
"Just want to give a shoutout to Araceli for getting me auto insured really fast, like ten minutes from taking my phone call. She was really nice to speak with and transparent with explaining my new policy, thank you Araceli."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Farmers Branch insurance team. "
Profile photo of Angel Jimenez

Angel Jimenez

October 5, 2026

5  out of  5
rating by Angel Jimenez
"Excellent service! Karla was very friendly, professional, and helpful. She answered all my questions and made the entire process easy and stress-free. I truly appreciate her excellent customer service and highly recommend her!"
We responded:
"Thank you so much for the 5 stars, Angel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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angelica Flores

October 1, 2026

5  out of  5
rating by angelica Flores
"I love this location state farm is the best"
We responded:
"Thanks so much for the amazing review, angelica! We really appreciate your support here in Farmers Branch. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Cayla Jordan

Cayla Jordan

September 30, 2026

5  out of  5
rating by Cayla Jordan
"Amazing service! Araceli was so personable and the service was quick and easy! She explained everything about my policy and made offers and recommendations to help me find the best price!"
We responded:
"Hi Cayla, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Farmers Branch.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Juliana Velez "
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Cherri A.

September 30, 2026

5  out of  5
rating by Cherri A.
"Thank you to Lisseth Romero for being so patient with me and explaining to me in details each change that was being made with my bundle, home and auto. Lisseth you ROCK!!"
We responded:
"Thank you so much for the 5-star rating, Cherri! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Juliana Velez "