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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of HENRY TORRES

HENRY TORRES

October 3, 2024

5  out of  5
rating by HENRY TORRES
"Excelente atención de la oficina, y el señor Diego Rocha es muy amable y competente en la materia, muy agradecido."
Profile photo of Manuel Fernandez

Manuel Fernandez

October 1, 2024

5  out of  5
rating by Manuel Fernandez
"Excelente servicio, ayuda profesional, recomendado al 100%"
We responded:
"Manuel Fernandez ¡Muchas gracias por tu reseña! Nos alegra saber que has recibido un excelente servicio de nuestro equipo. Tu satisfacción es nuestra prioridad, y tus palabras significan mucho para nosotros. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Te agradecemos por recomendarnos! - Juliana "
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Claudia Rojas

October 1, 2024

5  out of  5
rating by Claudia Rojas
"Excelente compañía de seguros, la atención y sevicio es prioridad para ellos. Recomendado 100%"
We responded:
"Claudia Rojas ¡Muchas gracias por tus amables palabras! Nos alegra saber que has tenido una experiencia positiva con nosotros. En Juliana Velez State Farm Agent, nos esforzamos por brindar un excelente servicio y atención a nuestros clientes. Si necesitas algo más, no dudes en contactarnos. ¡Te agradecemos tu recomendación! - Juliana "
Profile photo of Anna Luna

Anna Luna

October 1, 2024

5  out of  5
rating by Anna Luna
"Me gustó mucho el servicio que me dio Eduardo es una persona muy profesional"
We responded:
"Anna Luna ¡Muchas gracias por tu reseña! Nos alegra saber que Eduardo te brindó un servicio excepcional. Valoramos mucho tu confianza en nosotros y estamos aquí para ayudarte con cualquier cosa que necesites. – Juliana "
Profile photo of Jorge Alvarez

Jorge Alvarez

September 30, 2024

5  out of  5
rating by Jorge Alvarez
"Called in to make updates to my policy, which included personal info updates and adding an additional vehicle. I was assisted and taken care by Araceli Cantu, she was very knowledgeable and discovered the discounts I qualified for as a former client and bundle options. Thankful for Araceli and the experience she gave."
We responded:
"Hi Jorge, Thank you for your positive review! We're delighted that Araceli Cantu provided excellent assistance when you called to update your policy. Araceli's expertise in finding discounts and bundle options demonstrates our commitment to delivering cost-effective solutions. We appreciate your recognition of Araceli's efforts and your continued support. We're here to help with any future updates or inquiries you may have."
Profile photo of Celina Ceja

Celina Ceja

September 26, 2024

5  out of  5
rating by Celina Ceja
"Excelente servicio al cliente. Eduardo fue quien me atendió, quede muy satisfecha ya que me contestó todas mis preguntas con lujo de detalle. Siempre hizo todo lo posible para ayudarme y ofrecerme el mejor seguro que mas me convenía."
We responded:
"Hola Celina, ¡Gracias por compartir tu experiencia positiva sobre nuestro servicio al cliente! Nos complace saber que Eduardo te brindó un excelente servicio y respondió todas tus preguntas de manera detallada. Nos enorgullece que haya hecho todo lo posible para ayudarte y ofrecerte la mejor opción de seguro según tus necesidades. Transmitiré tus amables palabras a Eduardo y a todo nuestro equipo. ¡Esperamos poder asistirte nuevamente en el futuro!"
Profile photo of Jose Yado

Jose Yado

September 24, 2024

5  out of  5
rating by Jose Yado
"Excelente atención, y además buen soporte técnico, para solucionar cualquier problema con servicios al cliente"
We responded:
"Jose Yado ¡Gracias por tu reseña, José! Aprecio tus amables palabras y me alegra saber que disfrutaste tu experiencia con mi equipo. "
Profile photo of Susanita Tips

Susanita Tips

August 26, 2024

5  out of  5
rating by Susanita Tips
"Recomendada, excelente servicio"
We responded:
"¡Gracias, Susanita! Nos emociona saber que nos recomienda y que encontró nuestro servicio excelente. ¡Apreciamos sus amables palabras! -Juliana "
Profile photo of Tony Martinez

Tony Martinez

August 14, 2024

5  out of  5
rating by Tony Martinez
"Araceli was fantastic with helping me through the process of the claims but also letting me a way to save money when bundling with home insurance. I got the issue resolved on one phone call and she was extremely nice and her customer service was fantastic."
We responded:
"Thank you, Tony, for your kind words! We're thrilled that Araceli provided fantastic service and helped you find savings with your insurance. If you need any more assistance, we're here to support you! -Juliana"
Profile photo of Iqbal Quraishi

Iqbal Quraishi

July 31, 2024

5  out of  5
rating by Iqbal Quraishi
"ARACELI YOU ROCK!!!!!! THNX BEING SO VERY PATEINCE AND HELPFULL TO RESOLVE MY ISSUES.. VIVA ARACELI!!!! TUESDAY 07-30-2024 HEY HEY HEY GUESS WHO IS BEING ONCE AGAIN APPRICIATED AND THANKED??? ITS YOU ARACELI..... THNX AGAIN FOR RESOLVING MY ISSUE TODAY FAST AND SWIFT!!!!!!!!!!!!! VIVA ARACELI"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Araceli provided you with exceptional support and went above and beyond to help resolve your issues. We'll make sure to pass along your kind words to her. We appreciate your trust in our services and hope to continue assisting you in the future. Viva Araceli and thank you again for your feedback!"
Profile photo of marc04 cowboys04

marc04 cowboys04

July 22, 2024

5  out of  5
rating by marc04 cowboys04
"Great service provided,very friendly and respectful from their staff!"
We responded:
"Thank you for the fantastic review, Marc! We're delighted to hear that you received friendly and respectful service from our team. We appreciate your support and are here to help with any additional insurance needs. -Juliana"
Profile photo of Juan Fernando

Juan Fernando

June 26, 2024

5  out of  5
rating by Juan Fernando
"Gracias, Araceli muy buena atención"
We responded:
"Aprecio tu reseña de cinco estrellas, Juan! Gracias por tus amables palabras sobre Araceli. Espero volver a verte pronto en mi oficina.-Juliana"
Profile photo of Dominique Bazile

Dominique Bazile

June 24, 2024

5  out of  5
rating by Dominique Bazile
"Araceli was very nice & patient with me! I really appreciate her! Thank you guys so much! Juliana and Diego are great as well!!! Been a member since I was 16 years old."
We responded:
"Thanks Anel, we are here to help you! thank you for choosing State Farm Juliana Velez Agency."
Profile photo of Sri G

Sri G

June 12, 2024

5  out of  5
rating by Sri G
"Juliana has been assisting me over three years and so far it’s been a great experience working with her 😊."
We responded:
"Thank you for your review! We're delighted to hear that Juliana has been providing excellent service for over three years and that you've had a great experience working with her. We greatly value long-term relationships with our clients and we look forward to continuing to assist you in the future. Thank you for choosing us!"
Profile photo of Michelle Boyd

Michelle Boyd

June 12, 2024

1  out of  5
rating by Michelle Boyd
"Worst insurance agent ever. NEVER responds, and never wants to assist when I have any questions. I’m in processing of trying to transfer to another agent and the only time I heard from her team is when they received the transfer request"
We responded:
" Michelle, I'm so sorry for the experience you had with my office. We strive to provide prompt and informative service to our Good Neighbors and appreciate you bringing this to our attention. I'd love to connect with you over the phone to resolve this, so give me a call during business hours. -Juliana "
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John

May 10, 2024

5  out of  5
rating by John
"Always there when I need help... thanks Juliana!"
We responded:
"John - I truly appreciate you taking the time to submit this five star review for my agency. I appreciate the kind words and your willingness to refer us to your friends and family. Thank you! -Juliana"
Profile photo of Chuchi Lily

Chuchi Lily

April 26, 2024

5  out of  5
rating by Chuchi Lily
"Muy buena atención de parte de Aracely cantu"
We responded:
"Chuchi Lily Chuchi, gracias por sus amables palabras sobre Aracely. Nos emociona saber que recibió un servicio tan atento de su parte. Por favor, avísenos si hay algo más en lo que podamos ayudarle. -Juliana "
Profile photo of azucena lopez

azucena lopez

April 18, 2024

5  out of  5
rating by azucena lopez
"Best insurance policy. Never have had any issues. Aracely is very helpful, and I highly recommend them as an insurance provider."
We responded:
"Thank you for your kind words, Azucena! We’re delighted that Aracely could assist you effectively and that our insurance plans have worked so well for you. We are thrilled you would recommend us and look forward to continuing to exceed your expectations. -Julianna"
Profile photo of Martha Farias-Jaimes

Martha Farias-Jaimes

March 20, 2024

5  out of  5
rating by Martha Farias-Jaimes
"El equipo de trabajo de Juliana ha superado mis expectativas. Han dedicado tiempo para que yo pueda comprender mejor el funcionamiento de la póliza y lo que es mas importante que es lo mas conveniente para mi estilo de vida familiar y mi presupuesto. Estoy muy feliz de tenerlos a ellos como mi compañía de aseguranza de nuestro patrimonio familiar."
We responded:
"Gracias por sus amables palabras, Martha. Me complace saber que la dedicación de mi equipo le ha ayudado a tener una mejor comprensión de su plan. Gracias por confiarnos las necesidades de seguro de su familia. Estamos aquí para usted en cualquier momento y esperamos continuar nuestra relación. -Juliana"
Profile photo of Amparo Aldana

Amparo Aldana

March 20, 2024

5  out of  5
rating by Amparo Aldana
"Muy bien a experiencia con esta agencia , resuelven cualquier problema el mismo dia"
We responded:
"Amparo, es fantástico escuchar que ha tenido una muy buena experiencia con nuestra agencia y que hemos podido atender sus preocupaciones de manera pronta. Gracias por su retroalimentación, y estamos aquí para seguir apoyándole siempre que nos necesite. -Juliana"
Profile photo of Sara Eslava

Sara Eslava

January 31, 2024

5  out of  5
rating by Sara Eslava
"Muy atenta y educada la señorita agente que me ayudo a resolver ..!! Mil gracias..!! Me devolvió la confianza y la fe que por un momento sentía pérdida ..!! Gracias. Gracias Gracias..!!"
We responded:
"Gracias por sus comentarios sinceros, Sara. Realmente me alegra escuchar que el agente que le asistió fue atento y educado. Si tiene más preguntas o necesita más asistencia, recuerde que estamos aquí para ayudar. ¡Gracias por elegir nuestros servicios!"
Profile photo of Fabiana Hernandez

Fabiana Hernandez

January 29, 2024

5  out of  5
rating by Fabiana Hernandez
"I’m glad to be part of State Farm for the service that they have and especially with Aracelys that always have a good mood and she attended very well, answering my questions and help me! Thank you! I definitely recommend."
We responded:
"Thank you for your feedback, Fabiana. It's wonderful to hear that you're pleased with the service provided by Aracelis. We're glad to know that she was able to answer your questions and assist you effectively. Your recommendation is greatly appreciated, and we're here to continue providing excellent service. - Juliana"
Profile photo of Lorena Lopez

Lorena Lopez

December 20, 2023

5  out of  5
rating by Lorena Lopez
"Amazing experience. Diego Rocha was very helpful, patient and gave me the best service. I truly recommend you this State Farm location."
We responded:
"Lorena, thank you for sharing your amazing experience! We're delighted to hear that Diego provided you with helpful, patient, and top-notch service. Recommendations like yours mean a lot to us, and we're here to continue providing you with great service. If you ever have more questions or need assistance in the future, please feel free to reach out. -Juliana "
Profile photo of edwar rojas

edwar rojas

December 20, 2023

5  out of  5
rating by edwar rojas
"Excelente atención de la Sra Araceli cantu"
We responded:
"Edwar, gracias por sus comentarios. Nos complace saber que recibió un excelente servicio de Araceli. Por favor, háganos saber si necesita ayuda con cualquier otra cosa."
Profile photo of Erica Lopez

Erica Lopez

December 18, 2023

5  out of  5
rating by Erica Lopez
"Great people, insurance, and attentive"
We responded:
"Erica, thank you for your kind words! We're delighted to hear that you find our team to be great, and our insurance services to be attentive. Your support means a lot to us, and we're here to assist you with anything else you may need."