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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fast Local Locksmith

September 2, 2026

5  out of  5
rating by Fast Local Locksmith
"Excellent service I really recommend"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Kiran Khatri

August 29, 2026

5  out of  5
rating by Kiran Khatri
"Araceli from Juliana Valez has been very helpful throughout the years for my vehicle insurance. She has helped with multiple changes and has always been patient and attentive with all of my requests! Appreciate the human touch especially when it comes to insurance related matters. Thank you!"
We responded:
"Thanks so much for the fantastic rating, Kiran! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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JANET NUNEZ

August 28, 2026

5  out of  5
rating by JANET NUNEZ
"I submitted a quote for insurance for me and my new teen driver the company I was with was charging me over $450 a month. Araceli sent me a text with a quote right away. It was way lower than any other quotes I had received from other insurances. I called her she was very professional and I explained what the situation was. She was thorough and explained how our new policy would work. She looked to help me get any discounts I could to make my premiums lower as we know teen drivers insurance is alot of money. She was extremely helpful and very personable. I wish we had more representatives like her to make stressful situations like these be so much easier and less of a headache. Super grateful to her."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Farmers Branch to know you had such a great experience with us. "
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Alexandra Duran

August 27, 2026

5  out of  5
rating by Alexandra Duran
"La amabilidad,la paciencia y el profesionalismo que tuvo Lissette Romero fue extraordinaria, me ayudó a buscar el precio más cómodo para mi, me sentí muy bien en la oficina, gracias también a Eduardo Manzano y Juliana Vélez muy amables conmigo, siempre con una sonrisa. Muy profesionales.
Recomendado 💯%

Gracias 🙏"
We responded:
"¡Muchísimas gracias por tus lindas palabras! 😊 Nos alegra saber que Lissette, Eduardo y Juliana te brindaron un trato amable, paciente y profesional. ¡Es un placer para nosotros ayudarte a encontrar la mejor opción para ti! 🙌 Siempre con una sonrisa para ti. ¡Gracias por recomendarnos al 💯%! 🌟🙏"
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Devan George

August 17, 2026

5  out of  5
rating by Devan George
"Araceli was lovely to speak to on the phone, made the process super easy and was very helpful!"
We responded:
"Hi Devan, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Farmers Branch.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Juliana Velez "
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Leticia Candido

August 17, 2026

5  out of  5
rating by Leticia Candido
"Love the staff at StateFarm!! They are so helpful and friendly!! Anything you need they move fast to help you!! I really appreciate them so much!! Gave me great rates on my car and renters policy!!"
We responded:
"Thanks so much for the amazing review, Leticia! We really appreciate your support here in Farmers Branch. Just reach out anytime if you need us - we’re here for you. "
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Razvan Raicu

August 12, 2026

5  out of  5
rating by Razvan Raicu
"I truly enjoyed working with the Juliana Velez State Farm Insurance agency. We contacted them about getting quotes for our Home and Auto insurance policies and ended up going with them for both. The staff is l friendly and helpful and have great communication skills.
It was a very good overall experience and we are very happy to have them as our new insurance agency."
We responded:
"Thank you so much for your kind review, Razvan!  If you need insurance assistance, we are just an email or call away! - Juliana Velez, your State Farm Agent   "
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Jovany Alvarado

August 10, 2026

5  out of  5
rating by Jovany Alvarado
"Really nice people they answered all your questions and they help you a lot to have a lower price on your cars"
We responded:
"Jovany, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Farmers Branch insurance team is always here and happy to help. "
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Doug Sivyer

August 10, 2026

5  out of  5
rating by Doug Sivyer
"My agent was friendly, professional and handled all my needs with efficiency. State Farm gave me the best rate. I left progressive after several years beacuse they raised my rate by 40.00 per month even though I have accident and ticket free record for many years."
We responded:
"Doug, thank you for the amazing review! Our Farmers Branch insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Juliana Velez, your State Farm Agent "
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Gerald Echard

August 5, 2026

5  out of  5
rating by Gerald Echard
"Changed to State farm and worked directly With Araceli Cantu.
She was nice, responsive and had the had the answers along with great rates. I found a new home."
We responded:
"Gerald, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Farmers Branch. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Juliana Velez and Team "
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Jennifer Nelms

August 5, 2026

5  out of  5
rating by Jennifer Nelms
"I love State Farm because they are reliable and fair. They keep you up to date with all changes so you are not blindsided. What I love most is you can count on them to do what they say they will do. I was so thankful to hear that my car insurance was going down and that I’m receiving a refund.
That’s always nice to hear in this economy."
We responded:
"Thank you so much for the 5-star rating! We appreciate your support and hope to continue exceeding your expectations. If there's anything we can do for you, please don't hesitate to reach out!"
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Bari Dolor

July 31, 2026

5  out of  5
rating by Bari Dolor
"Liz did really great on assisting me with an insurance policy. She is very knowledgeable"
We responded:
"Bari, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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C. A.

July 28, 2026

5  out of  5
rating by C. A.
"The best costumer service experience I’ve ever had when purchasing car insurance. Lisseth was The Best! Love State Farm!"
We responded:
"C., it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Juliana Velez and Team "
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omar bazaldua

July 18, 2026

5  out of  5
rating by omar bazaldua
"Araceli was very knowledgeable and helpful definitely made the process of choosing the best policy for me and my family smooth and easy."
We responded:
"Omar, thank you for the fantastic review! We’re always here to support you with your insurance needs in Farmers Branch. "
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Oneyda Walker

July 8, 2026

5  out of  5
rating by Oneyda Walker
"Excellent service. Aracely explained everything very well to help me make an informed choice. By switching to State Farm I will be saving. I was overpaying before. Great job!"
We responded:
"Oneyda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Juliana Velez’s Team here in our Farmers Branch office. "
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Genoveva Mendoza

July 7, 2026

5  out of  5
rating by Genoveva Mendoza
"Muchas gracias por toda la paciencia ala señorita lisseth y en ayudarme con mi seguro"
We responded:
"Thank you so much for the 5-stars, Genoveva! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Juliana Velez’s Team anytime."
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shannkar sap

June 30, 2026

5  out of  5
rating by shannkar sap
"The best"
We responded:
"Thank you for the amazing review, shannkar! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Blanca Cruz

June 29, 2026

5  out of  5
rating by Blanca Cruz
"Excelente atención"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Juliana Velez’s Team here in Farmers Branch . "
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Irene Boro

June 29, 2026

5  out of  5
rating by Irene Boro
"Good experience"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Juliana Velez’s Team! We deeply appreciate your kind words here in Farmers Branch . "
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oneSicksierra 1017

June 25, 2026

5  out of  5
rating by oneSicksierra 1017
"Very helpful and easy to work with"
We responded:
"oneSicksierra, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Juliana Velez’s Team here in our Farmers Branch office. "
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FC 9989

June 23, 2026

5  out of  5
rating by FC 9989
"Low price for Tesla, knowledgeable and friendly agent, fast processing. Highly recommended for Tesla owner with young drivers at home."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Juliana Velez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ray'ven Johnson

June 19, 2026

5  out of  5
rating by Ray'ven Johnson
"I had the pleasure of working with Araceli today. She made my switch from my previous insurance company smooth and saved me money! Happy with my decision to switch to State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alice Ovadia

June 19, 2026

5  out of  5
rating by Alice Ovadia
"I just switched my home and auto insurance to StateFarm and worked with Juliana Velez's office, specifically Ale Diaz who was incredibly helpful and very knowledgeable. She spent hours with me reviewing different policy combinations and options to try to figure our what would yield the best policy at the lowest price. This exercise was especially time-consuming as I needed to figure out what to do with a new teen driver that was increasing my premiums dramatically with Geico. Overall great customer experience and patience!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kyler Fogg

June 17, 2026

5  out of  5
rating by Kyler Fogg
"I have had a very good experience with Juliana's agency and all her associates."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Juliana Velez’s Team. "
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jonathan celis

June 5, 2026

5  out of  5
rating by jonathan celis
"Amazing Agent! always so helpful and quick turnaround. Would recommend 100%"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Juliana Velez’s Team. "