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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juan Fernando

Juan Fernando

November 8, 2024

5  out of  5
rating by Juan Fernando
"Gracias, Karla muy buena atención"
We responded:
"Aprecio tu reseña de cinco estrellas, Juan! Gracias por tus amables palabras sobre Araceli. Espero volver a verte pronto en mi oficina.-Juliana"
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Esmilva Villegas

November 5, 2024

5  out of  5
rating by Esmilva Villegas
"Tengo 2 años con este seguro y me ha ido de maravilla. La atención del Sr Eduardo Manzano ha sido una de las cosas que me ha hecho confiar ya que explica todo en detalle, y lo más importante siempre trata de ayudar y buscar diferentes opciones para que el cliente quede satisfecho. Recomiendo 100% State Farm, en especial la atención del Sr. Manzano."
We responded:
"Gracias por compartir su experiencia. Me alegra saber que ha estado satisfecho con el servicio durante estos dos años y que pude ayudarle a encontrar las opciones adecuadas. Aprecio su confianza, y si necesita ayuda en el futuro, no dude en ponerse en contacto- Juliana"
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Gustavo Villarreal

November 4, 2024

5  out of  5
rating by Gustavo Villarreal
"Excellent service, I was not able to write my policy but they explained it very well. I hope to do business with you soon."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Julieta Arguello

Julieta Arguello

November 1, 2024

5  out of  5
rating by Julieta Arguello
"Me encantó la atención que recibí en especial del señor Eduardo Manzano."
We responded:
"Gracias por tu comentario y por las 5 estrellas. Me alegra saber que tuviste una buena experiencia y que Eduardo Manzano te atendió bien. Si necesitas algo más, no dudes en contactarnos. ¡Espero verte pronto! -Juliana Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Yessenia Ramirez

Yessenia Ramirez

October 25, 2024

5  out of  5
rating by Yessenia Ramirez
"Great service! Everyone always very helpful."
We responded:
"Rajeev Baddam Thank you for your kind feedback! I’m glad to hear that you found our team responsive and helpful during your visit. It’s important to us to provide support for all of our customers, and we appreciate you sharing your experience. We look forward to assisting you again! – Juliana "
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Rajeev Baddam

October 24, 2024

5  out of  5
rating by Rajeev Baddam
"Very responsive and helpful."
We responded:
"Yessenia Ramirez Thank you for your feedback! I’m glad to hear that you found our service helpful during your recent visit. We appreciate your support and are dedicated to providing reliable assistance. Thank you for being a Good Neighbor! - Juliana "
Profile photo of Doris Saboni

Doris Saboni

October 11, 2024

5  out of  5
rating by Doris Saboni
"Great customer service thank you!"
We responded:
"Doris Saboni Thank you for your feedback! I’m glad to hear you had a good experience. If you have any questions or need further assistance, please feel free to reach out. "
Profile photo of Fary's Cakes

Fary's Cakes

October 11, 2024

5  out of  5
rating by Fary's Cakes
"Profesionalismo, buena atención y excelentes precios hacen que recomiende esta sucursal y sobre todo te atienden en español"
We responded:
"Fary’s Cakes Gracias por tu comentario. Me alegra saber que recibiste un buen servicio! Si tienes alguna otra consulta o necesitas más ayuda, no dudes en hacérnoslo saber. – Juliana "
Profile photo of Carlos Rivera

Carlos Rivera

October 7, 2024

5  out of  5
rating by Carlos Rivera
"Definitivamente esta oficina hace la diferencia con su equipo de trabajo. Realmente no sólo están capacitados profesionalmente, sino que en el ámbito humano, están en la mejor disposición de ayudar y ser parte integral de las familias y/ó comunidad. Si buscan dónde puedan recibir atención y buen trato, la oficina y el equipo de Juliana Vélez es por mucho, la mejor opción en cuanto a seguros se refiere."
We responded:
"HiCarlos, Agradecemos tu experiencia compartida y elogios hacia nuestro equipo. Estamos orgullosos de brindar atención de calidad y ser una opción confiable en seguros. Si necesitas más información o asistencia, no dudes en contactarnos. ¡Gracias por recomendarnos!"
Profile photo of Mynor Valenzuela

Mynor Valenzuela

October 4, 2024

5  out of  5
rating by Mynor Valenzuela
"Excelente servicio gracias"
We responded:
"¡Gracias por tu reseña! Nos alegra saber que recibiste un excelente servicio. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros y por tu amabilidad al dejarnos tu opinión!"
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HENRY TORRES

October 3, 2024

5  out of  5
rating by HENRY TORRES
"Excelente atención de la oficina, y el señor Diego Rocha es muy amable y competente en la materia, muy agradecido."
We responded:
"Hola Henry, ¡Gracias por tu reseña positiva! Nos alegra saber que recibiste una excelente atención en nuestra oficina y que el señor Diego Rocha fue amable y competente en el tema. Agradecemos tu gratitud y estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros y por tu amable palabras!"
Profile photo of Manuel Fernandez

Manuel Fernandez

October 1, 2024

5  out of  5
rating by Manuel Fernandez
"Excelente servicio, ayuda profesional, recomendado al 100%"
We responded:
"Manuel Fernandez ¡Muchas gracias por tu reseña! Nos alegra saber que has recibido un excelente servicio de nuestro equipo. Tu satisfacción es nuestra prioridad, y tus palabras significan mucho para nosotros. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Te agradecemos por recomendarnos! - Juliana "
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Claudia Rojas

October 1, 2024

5  out of  5
rating by Claudia Rojas
"Excelente compañía de seguros, la atención y sevicio es prioridad para ellos. Recomendado 100%"
We responded:
"Claudia Rojas ¡Muchas gracias por tus amables palabras! Nos alegra saber que has tenido una experiencia positiva con nosotros. En Juliana Velez State Farm Agent, nos esforzamos por brindar un excelente servicio y atención a nuestros clientes. Si necesitas algo más, no dudes en contactarnos. ¡Te agradecemos tu recomendación! - Juliana "
Profile photo of Anna Luna

Anna Luna

October 1, 2024

5  out of  5
rating by Anna Luna
"Me gustó mucho el servicio que me dio Eduardo es una persona muy profesional"
We responded:
"Anna Luna ¡Muchas gracias por tu reseña! Nos alegra saber que Eduardo te brindó un servicio excepcional. Valoramos mucho tu confianza en nosotros y estamos aquí para ayudarte con cualquier cosa que necesites. – Juliana "
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Jorge Alvarez

September 30, 2024

5  out of  5
rating by Jorge Alvarez
"Called in to make updates to my policy, which included personal info updates and adding an additional vehicle. I was assisted and taken care by Araceli Cantu, she was very knowledgeable and discovered the discounts I qualified for as a former client and bundle options. Thankful for Araceli and the experience she gave."
We responded:
"Hi Jorge, Thank you for your positive review! We're delighted that Araceli Cantu provided excellent assistance when you called to update your policy. Araceli's expertise in finding discounts and bundle options demonstrates our commitment to delivering cost-effective solutions. We appreciate your recognition of Araceli's efforts and your continued support. We're here to help with any future updates or inquiries you may have."
Profile photo of Celina Ceja

Celina Ceja

September 26, 2024

5  out of  5
rating by Celina Ceja
"Excelente servicio al cliente. Eduardo fue quien me atendió, quede muy satisfecha ya que me contestó todas mis preguntas con lujo de detalle. Siempre hizo todo lo posible para ayudarme y ofrecerme el mejor seguro que mas me convenía."
We responded:
"Hola Celina, ¡Gracias por compartir tu experiencia positiva sobre nuestro servicio al cliente! Nos complace saber que Eduardo te brindó un excelente servicio y respondió todas tus preguntas de manera detallada. Nos enorgullece que haya hecho todo lo posible para ayudarte y ofrecerte la mejor opción de seguro según tus necesidades. Transmitiré tus amables palabras a Eduardo y a todo nuestro equipo. ¡Esperamos poder asistirte nuevamente en el futuro!"
Profile photo of Jose Yado

Jose Yado

September 24, 2024

5  out of  5
rating by Jose Yado
"Excelente atención, y además buen soporte técnico, para solucionar cualquier problema con servicios al cliente"
We responded:
"Jose Yado ¡Gracias por tu reseña, José! Aprecio tus amables palabras y me alegra saber que disfrutaste tu experiencia con mi equipo. "
Profile photo of Susanita Tips

Susanita Tips

August 26, 2024

5  out of  5
rating by Susanita Tips
"Recomendada, excelente servicio"
We responded:
"¡Gracias, Susanita! Nos emociona saber que nos recomienda y que encontró nuestro servicio excelente. ¡Apreciamos sus amables palabras! -Juliana "
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Tony Martinez

August 14, 2024

5  out of  5
rating by Tony Martinez
"Araceli was fantastic with helping me through the process of the claims but also letting me a way to save money when bundling with home insurance. I got the issue resolved on one phone call and she was extremely nice and her customer service was fantastic."
We responded:
"Thank you, Tony, for your kind words! We're thrilled that Araceli provided fantastic service and helped you find savings with your insurance. If you need any more assistance, we're here to support you! -Juliana"
Profile photo of Iqbal Quraishi

Iqbal Quraishi

July 31, 2024

5  out of  5
rating by Iqbal Quraishi
"ARACELI YOU ROCK!!!!!! THNX BEING SO VERY PATEINCE AND HELPFULL TO RESOLVE MY ISSUES.. VIVA ARACELI!!!! TUESDAY 07-30-2024 HEY HEY HEY GUESS WHO IS BEING ONCE AGAIN APPRICIATED AND THANKED??? ITS YOU ARACELI..... THNX AGAIN FOR RESOLVING MY ISSUE TODAY FAST AND SWIFT!!!!!!!!!!!!! VIVA ARACELI"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Araceli provided you with exceptional support and went above and beyond to help resolve your issues. We'll make sure to pass along your kind words to her. We appreciate your trust in our services and hope to continue assisting you in the future. Viva Araceli and thank you again for your feedback!"
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marc04 cowboys04

July 22, 2024

5  out of  5
rating by marc04 cowboys04
"Great service provided,very friendly and respectful from their staff!"
We responded:
"Thank you for the fantastic review, Marc! We're delighted to hear that you received friendly and respectful service from our team. We appreciate your support and are here to help with any additional insurance needs. -Juliana"
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Dominique Bazile

June 24, 2024

5  out of  5
rating by Dominique Bazile
"Araceli was very nice & patient with me! I really appreciate her! Thank you guys so much! Juliana and Diego are great as well!!! Been a member since I was 16 years old."
We responded:
"Thanks Anel, we are here to help you! thank you for choosing State Farm Juliana Velez Agency."
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Sri G

June 12, 2024

5  out of  5
rating by Sri G
"Juliana has been assisting me over three years and so far it’s been a great experience working with her 😊."
We responded:
"Thank you for your review! We're delighted to hear that Juliana has been providing excellent service for over three years and that you've had a great experience working with her. We greatly value long-term relationships with our clients and we look forward to continuing to assist you in the future. Thank you for choosing us!"
Profile photo of Michelle Boyd

Michelle Boyd

June 12, 2024

1  out of  5
rating by Michelle Boyd
"Worst insurance agent ever. NEVER responds, and never wants to assist when I have any questions. I’m in processing of trying to transfer to another agent and the only time I heard from her team is when they received the transfer request"
We responded:
" Michelle, I'm so sorry for the experience you had with my office. We strive to provide prompt and informative service to our Good Neighbors and appreciate you bringing this to our attention. I'd love to connect with you over the phone to resolve this, so give me a call during business hours. -Juliana "
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John

May 10, 2024

5  out of  5
rating by John
"Always there when I need help... thanks Juliana!"
We responded:
"John - I truly appreciate you taking the time to submit this five star review for my agency. I appreciate the kind words and your willingness to refer us to your friends and family. Thank you! -Juliana"