State Farm® Insurance Agent Juliana Velez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lucy Bastardo
May 7, 2025
5
out of
5
rating by Lucy Bastardo
"Excelente atención y solución a cualquier situación y dudas sobre las pólizas"
We responded:
"¡Muchas gracias por tu comentario! 🌟 Nos alegra saber que recibiste una excelente atención y que pudimos ayudarte con tus dudas sobre las pólizas. 😊 Siempre estamos aquí para brindarte el mejor servicio. ¡Esperamos verte pronto! 💼✨"
James Livers
May 5, 2025
5
out of
5
rating by James Livers
"I am highly satisfied with the assistance provided by Araceli Cantu. Upon notifying her of a billing discrepancy, she addressed the matter promptly and demonstrated a proactive approach from the outset. She fulfilled all commitments made and maintained clear, professional communication throughout the process. I greatly appreciate her prompt attention, reliability, and professionalism in resolving the issue."
We responded:
"Thank you so much for your wonderful five-star review! 🌟 We’re thrilled to hear that Araceli provided you with such excellent assistance! 😊 Your satisfaction is our top priority. Remember, we’re here for all your auto, home, and life insurance needs. If you ever need anything else, just reach out! 🚗🏡❤️"
Dia
May 5, 2025
5
out of
5
rating by Dia
"i don’t know if i needed to sign the bottom if i do let me know thank you"
We responded:
"Thank you for the fantastic five-star review! 🌟 We're so glad you had a great experience with us! Remember, we're here for all your auto, home, and life insurance needs. If you ever have questions or need assistance, just reach out! 😊🚗🏡❤️"
memo Valadez
May 1, 2025
5
out of
5
rating by memo Valadez
"Muy buen servicio y muy amables muy atentos gracias"
We responded:
"¡Muchísimas gracias por tu reseña tan amable! 🌟 Nos alegra saber que tuviste una buena experiencia con nuestro servicio. 😊 Siempre estamos aquí para ayudarte y hacerte sentir como en casa. ¡No dudes en contactarnos si necesitas algo más! 🚀❤️ ¡Gracias nuevamente!"
JOSE ROJAS
April 29, 2025
5
out of
5
rating by JOSE ROJAS
"Muy amable y muy atenta gracias y que tengan un excelente día"
We responded:
"¡Muchísimas gracias por tus amables palabras! 🌟 Nos alegra saber que te sentiste bien atendido. 😊 Te deseamos un día maravilloso también y recuerda que estamos aquí para ayudarte con lo que necesites. ¡Hasta pronto! 🚗🏡💖"
Lupita Pierce
April 28, 2025
5
out of
5
rating by Lupita Pierce
"I had an amazing experience with Araceli Cantú… she was very helpful, and knowledgeable. She was able to answered all my questions. Great Service!! Thank you Araceli."
We responded:
"Thank you for your kind words about Araceli. We're proud to have her on our team and glad she was able to assist you so well. I’ll make sure she hears your feedback!"
Yulian Tovar
April 28, 2025
5
out of
5
rating by Yulian Tovar
"Excelente"
We responded:
"¡Muchas gracias por tu excelente reseña! 🌟 Nos alegra saber que tu experiencia fue positiva. 😊 Recuerda que estamos aquí para ayudarte con todas tus necesidades de seguros de auto, hogar y vida. ¡No dudes en contactarnos cuando nos necesites! 🚗🏡💖 Apreciamos tu confianza y esperamos poder servirte nuevamente."
Lorena Lopez
April 25, 2025
5
out of
5
rating by Lorena Lopez
"Amazing experience. Araceli Cantu was very helpful, patient and gave me the best service. I truly recommend you this State Farm location in Farmers Branch."
We responded:
"Lorena, thank you for sharing your amazing experience! We're delighted to hear that Araceli provided you with helpful, patient, and top-notch service. Recommendations like yours mean a lot to us, and we're here to continue providing you with great service. If you ever have more questions or need assistance in the future, please feel free to reach out. -Juliana "
fernando Ramirez
April 25, 2025
5
out of
5
rating by fernando Ramirez
"Everything's so easy.It's simple and great customer service"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that you found everything easy and that our customer service met your expectations. We strive to make the process as smooth as possible for our customers. If you ever need assistance or have any questions, feel free to reach out anytime. We're here to help!"
GHOST ADEPT
April 25, 2025
5
out of
5
rating by GHOST ADEPT
"Karla always help when I need it ‘thanks to all of you “"
We responded:
"Thank you for your lovely review! We're thrilled to hear that Karla has consistently been there to help you. Your gratitude means so much to us, and it truly motivates our team to keep providing the best service possible. If you ever need anything else, don't hesitate to reach out. We're always here for you!"
Fary's Cakes
April 24, 2025
5
out of
5
rating by Fary's Cakes
"Profesionalismo, buena atención y excelentes precios hacen que recomiende esta sucursal y sobre todo te atienden en español"
We responded:
"Fary’s Cakes Gracias por tu comentario. Me alegra saber que recibiste un buen servicio! Si tienes alguna otra consulta o necesitas más ayuda, no dudes en hacérnoslo saber. – Juliana "
David Sehuveret Consuegra
April 21, 2025
5
out of
5
rating by David Sehuveret Consuegra
"I just got my insurance with them today. The person who attended me was Lisseth Romero, she was great, very attentive, nice and a great help. Explained everything and guided me to the coverage that was best for me."
We responded:
"Thank you for sharing your experience! We're proud to have Lisseth on our team—she consistently goes above and beyond for our Good Neighbors. If you ever need anything else, don't hesitate to reach out! "
Dulce Nevarez
April 21, 2025
5
out of
5
rating by Dulce Nevarez
"💯%Sastisfecha excelente calidad de servicio muchas Gracias"
We responded:
"¡Gracias por tu confianza! Nos alegra saber que quedaste completamente satisfecha con nuestro servicio. Estamos aquí para ayudarte siempre que lo necesites."
Amanda Trujillo
April 15, 2025
5
out of
5
rating by Amanda Trujillo
"Happy with State Farm"
We responded:
"🌟 Thank you for your review, Amanda! We’re so glad to hear that you’re happy with State Farm! 😊 Your satisfaction means everything to us. If you ever need assistance or have any questions, we’re here for you! 🚗❤️ Wishing you all the best!"
Santiago Lopez
April 9, 2025
5
out of
5
rating by Santiago Lopez
"Recomiendo ampliamente a State Farm, particularmente a esta oficina y a Lisseth que me ayudo con la póliza de mis carros, excelente servicio."
We responded:
"¡Muchísimas gracias por tu recomendación! Nos alegra saber que Lisseth te brindó un excelente servicio con la póliza de tus carros. Estamos aquí para ayudarte siempre que lo necesites. ¡No dudes en volver a contactarnos! 😊🚗"
Sharonda Castle
April 3, 2025
5
out of
5
rating by Sharonda Castle
"I’m so very happy with this insurance company. They are simply the best. Always kind and patient and helpful. I just love them."
We responded:
"Sharonda, Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with us. We truly appreciate your trust and are always here to help with anything you need! Juliana Velez - State Farm Insurance Agent"
Irina Hurtado
April 2, 2025
5
out of
5
rating by Irina Hurtado
"Este grupo de asesores en Seguro son excelentes. Eduardo es super amable y respetuoso. Son super recomendados y excelentes personas😇"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que has tenido una excelente experiencia con nuestro equipo, especialmente con Eduardo. Apreciamos tu recomendación y estamos aquí para ayudarte siempre que lo necesites. ¡Saludos! Juliana Velez - State Farm Insurance Agent"
Evan Ardelean
March 25, 2025
5
out of
5
rating by Evan Ardelean
"Karla is very nice and helpful"
We responded:
"Thank you for your kind words! We're thrilled to hear that Karla was able to assist you and make your experience a positive one. If you have any more feedback or need further assistance, feel free to reach out!"
Tailys Costa Noa
March 21, 2025
5
out of
5
rating by Tailys Costa Noa
"Muy bien servicio"
We responded:
"¡Gracias por tu comentario, Tailys! Nos alegra saber que quedaste satisfecho con nuestro servicio. Si tienes alguna otra opinión o sugerencia, no dudes en compartirla. ¡Esperamos verte de nuevo pronto! - Claudia Salas, agente de seguros de State Farm"
Julian Calvo
March 21, 2025
5
out of
5
rating by Julian Calvo
"Excelente servicio y asesoría por parte de Diego y Araceli ...recomiendo se pongan en contacto con ellos con todo lo referente a seguros"
We responded:
"¡Gracias por tu reseña! Nos alegra saber que recibiste un excelente servicio de Diego y Araceli. Apreciamos tu recomendación y estamos aquí para ayudarte con cualquier tema de seguros. ¡Esperamos poder servirte nuevamente!"
Maria Cabrera
March 19, 2025
5
out of
5
rating by Maria Cabrera
"Yo recomiendo grandemente State Farm por ser una compañía seria y sobre todo que tienen un personal profesional increíblemente amables y lo ayudan a uno muchísimo hoy me atendió Aracely para hacer algunos cambios en mi póliza súper amable tomó su tiempo en explicarme detalladamente. Muchas gracias de antemano a State Farm."
We responded:
"¡Gracias por su recomendación! Nos alegra saber que Aracely le brindó una atención amable y profesional. Valoramos su confianza en State Farm y estamos aquí para ayudarle. ¡Gracias por elegirnos!"
Maria Santamaria
March 19, 2025
5
out of
5
rating by Maria Santamaria
"Love working with Juliana and her staff, they are very quick with solutions, answers, work efficiently. Have been with this amazing team for over 10 years."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that you love working with Juliana and her team. It's great to know they've provided you with quick solutions and efficient service over the years. We appreciate your loyalty and look forward to continuing to serve you!"
Lidia Rivera
March 18, 2025
5
out of
5
rating by Lidia Rivera
"Great service and super helpful agents. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and that our agents were able to assist you effectively. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
Leticia Guerrero
March 18, 2025
5
out of
5
rating by Leticia Guerrero
"Fast. Excelente Thank you"
We responded:
"Thank you for your fantastic review! We're glad to hear you found our service fast and excellent. Your feedback is greatly appreciated, and we look forward to serving you again soon!"
Jose Gonzalez
March 18, 2025
5
out of
5
rating by Jose Gonzalez
"Karla es muy buena representante, de todas las personas que me ayudarnos ella fue la ÚNICA que me pudo ayudar bien. Me ayudó una persona anterior pero ninguna me ayudó como ella. Muchas gracias Karla."
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Karla pudo ofrecerte la ayuda que necesitabas. Valoramos mucho el esfuerzo y dedicación de nuestro equipo, y es gratificante saber que su trabajo tuvo un impacto positivo en tu experiencia. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Gracias nuevamente!"