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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Claret Mata

Claret Mata

March 11, 2025

5  out of  5
rating by Claret Mata
"Excelente atención por parte de la Señora Lisset."
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Ra'afat Urfali

March 11, 2025

5  out of  5
rating by Ra'afat Urfali
"You are the best.100% Thank you so much for everything."
We responded:
"Thank you for your kind words! We're thrilled to hear that you’re so satisfied with our service. Your appreciation means a lot to us, and we’re here to help whenever you need it!"
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Abraham Luis

March 11, 2025

5  out of  5
rating by Abraham Luis
"Muy buena atención"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste una muy buena atención. Tu satisfacción es nuestra prioridad y esperamos verte de nuevo pronto."
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Raciel Pena Latour

March 6, 2025

5  out of  5
rating by Raciel Pena Latour
"Muy agradecido con la atención.. muy buen equipo de trabajo.. especialmente a Eduardo .. gracias"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que estás satisfecho con la atención y el trabajo de nuestro equipo, especialmente de Eduardo. Apreciamos tu confianza y estamos aquí para ayudarte siempre que lo necesites. ¡Gracias de nuevo!"
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Danny Montenegro

March 4, 2025

5  out of  5
rating by Danny Montenegro
"Tengo 15 años con este seguro y meda muy Buenos descuentos gracias"
We responded:
"¡Gracias por tu comentario! Nos alegra saber que has estado con nosotros 15 años y que disfrutas de los descuentos. Apreciamos tu lealtad. Si necesitas algo más, no dudes en contactarnos. ¡Gracias de nuevo!"
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Tailys Costa Noa

March 4, 2025

5  out of  5
rating by Tailys Costa Noa
"Muy bien servicio"
We responded:
"¡Gracias por tu comentario! Nos alegra saber que quedaste satisfecho con nuestro servicio. Si tienes alguna otra opinión o sugerencia, no dudes en compartirla. ¡Esperamos verte de nuevo pronto!"
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annette spaeth

March 3, 2025

5  out of  5
rating by annette spaeth
"Always friendly, courteous, and professional!! They communicate clearly and strive to help me navigate any/all insurance claims successfully."
We responded:
"Thank you for your kind words! We're thrilled to hear you find our team friendly and professional. Clear communication and support are our priorities, and we're here to assist you with your insurance claims. If you need anything else, just reach out!"
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Mauricio Lowry

March 3, 2025

5  out of  5
rating by Mauricio Lowry
"Juliana Vélez Agency is the best! They provide a friendly and helpful service and also an outstanding customer support!"
We responded:
"Thank you for your positive feedback! We're glad to hear that you find our team friendly, courteous, and professional. Clear communication is important to us, and we're here to help you navigate your insurance claims with ease. If you need anything in the future, don’t hesitate to reach out!"
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Kira Palacios

March 2, 2025

5  out of  5
rating by Kira Palacios
"I’ve had State Farm auto Insurance over 15 years and I’ve found they’re the best to deal with. It makes managing my payments and policy easy. Customer service is great I appreciate everyone’s help when I call or text them. I’m very pleased with how fast they respond to everything. They answer the phone quickly and move fast. Thank you State Farm team for providing me excellent service."
We responded:
"Thank you for your kind review! We're glad to hear about your positive experience with State Farm and our responsive customer service team. We appreciate your loyalty and look forward to continuing to provide you with excellent service!"
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Jose Miranda

February 28, 2025

5  out of  5
rating by Jose Miranda
"Tengo aproximadamente 5 años con state farm, y puedo decir que tienen excelente atención al cliente. Siempre muy atentos para resolver todas mis dudas .muchas gracias"
We responded:
"Thank you for choosing State Farm Juliana Velez Agency, if you have more questions please call 972-661-2222 or visit www.julianainsurance.com"
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Gustavo Perez

February 28, 2025

5  out of  5
rating by Gustavo Perez
""Thank you for the information and your attention!""
We responded:
"You're very welcome! I'm glad I could help. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is important to us!"
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Ernesto Rodriguez

February 28, 2025

5  out of  5
rating by Ernesto Rodriguez
"Muy recomendado sobre todo la señora Karla muy atenta y cordial en todo su trabajo.. Gracias por todo y que sigan los éxitos"
We responded:
"¡Gracias por tu reseña! Nos alegra que tuviste una buena experiencia con Karla. Apreciamos tu recomendación y esperamos seguir brindándote un excelente servicio. ¡Éxitos para ti!"
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Monica Mendez

February 28, 2025

5  out of  5
rating by Monica Mendez
""Everyone in the office is very friendly, thank you very much!""
We responded:
"Thank you for your wonderful feedback! We're glad to hear that you found everyone in the office friendly. We appreciate your support and look forward to serving you again!"
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Quawanda Jones

February 25, 2025

5  out of  5
rating by Quawanda Jones
"It was a pleasure working with Ms. Lisseth!! She has the most sweetest voice and made sure all my concerns were taken care of. Need insurance, call State Farm, Juliana Velez’s office in Farmer’s Branch!!! They are the truth 🫶🏾😍 Thank you for everything!!"
We responded:
"Thank you for your wonderful review! We're thrilled that Ms. Lisseth provided you with exceptional service. Your kind words mean a lot! If you need assistance again, don’t hesitate to reach out. We're here to help!"
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maria gamero

February 24, 2025

5  out of  5
rating by maria gamero
"The personnel, Richard, were very helpful And amicable"
We responded:
"Thank you for your wonderful review! We're glad to hear that Richard was able to assist you and provide a friendly experience. We appreciate your feedback and look forward to serving you again in the future!"
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yulitza santiago

February 24, 2025

5  out of  5
rating by yulitza santiago
"Muy buena atención,la mejor en precios"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste una buena atención. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Dr Monica

February 20, 2025

5  out of  5
rating by Dr Monica
"Excelente calidad de atención. Con disponibilidad para aclarar tus dudas. Coberturas a precios razonables"
We responded:
"¡Gracias por tu reseña! Nos alegra saber que estás satisfecho con nuestra atención y que hemos aclarado tus dudas. ¡Esperamos ayudarte de nuevo!"
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Jessica Hernandez

February 20, 2025

5  out of  5
rating by Jessica Hernandez
"La agente Juliana Velez amable y muy atenta a la hora de brindarle un buen servicio al cliente. Muy recomendable y económico."
We responded:
"¡Gracias por tu reseña! Nos alegra que hayas tenido una buena experiencia con Juliana Velez. Valoramos su atención y amabilidad. Agradecemos que menciones nuestra buena relación calidad-precio. ¡Esperamos atenderte de nuevo pronto! ¡Saludos!"
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Frankie Gonzales

February 14, 2025

5  out of  5
rating by Frankie Gonzales
"Araceli Cantu was very professional, kind, and informative as always."
We responded:
"Hi Frankie, Thank you! We're glad Araceli provided you with professional and informative service. We appreciate your feedback!"
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H&H Towing Asistance and Repair LLC

February 12, 2025

5  out of  5
rating by H&H Towing Asistance and Repair LLC
"The best agents, in insurance."
We responded:
"Thank you for your amazing review! We're thrilled you had a great experience with our agents. Your feedback motivates us to keep providing top-notch service. If you need assistance or have questions, feel free to reach out. We look forward to serving you again!"
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Valentina Ruiz

February 11, 2025

5  out of  5
rating by Valentina Ruiz
"Excellent service, answers all your questions and provide you with very good information."
We responded:
"Thank you for your positive feedback! We're glad to hear that you received excellent service and found our information helpful. Our team is always here to answer your questions and support you. If you need anything else, please don't hesitate to reach out!"
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Yalile Morrell

February 10, 2025

5  out of  5
rating by Yalile Morrell
"Gracias Diego por su gentileza y buena atención. Muy satisfecha con la ayuda de todo el personal de esta agencia de State Farm."
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Raudis Delgado

February 7, 2025

5  out of  5
rating by Raudis Delgado
"Recomiendo esta aseguradoras de state farm muy buena"
We responded:
"¡Gracias por tu recomendación! Nos alegra saber que has tenido una buena experiencia con State Farm. Si tienes alguna pregunta o necesitas más información sobre nuestros servicios, no dudes en preguntar. ¡Estamos aquí para ayudarte!"
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Ernesto Gomez

February 6, 2025

5  out of  5
rating by Ernesto Gomez
"Una excelente experiencia con personal profesional, siempre atentos para ayudarme en cada trámite . Recomendados 100 %"
We responded:
"Your 5-star review is music to our ears, Ernesto! If you need anything else, we're here to help! -Juliana "
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Dina Gonzalez

February 4, 2025

5  out of  5
rating by Dina Gonzalez
"El personal es excelente"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que piensas que nuestro personal es excelente. Valoramos mucho tu opinión y estamos aquí para ayudarte en lo que necesites. ¡Esperamos verte pronto!"